Shipping Policy

Delivery


We ship in partnership with several local dispatchers. We process and send out orders during our general working hours. These are 8:00 to 17:00 from Monday to Friday.


Where do we ship to?
We ship where Postnord delivers around the world. Shipping is included for the Nordics (Denmark, Finland, Iceland, Norway and Sweden) and added directly in check-out for the rest of the world.


How long does delivery take?
Shipping takes 3 to 10 working days not including Bank Holidays.


How is my order shipped?
Your online order is carefully packed and then handed over to our courier. Before your parcel leaves our warehouse, it is fully checked and controlled by our packing team.


How can I track my shipment?
Tracking is available for the Collector's Edition. A link will automatically be sent to you via E-Mail after dispatch.


Order Cancellation, Exchange and Returns

Do I have a cancellation right?
Consumers have a legal right to cancel orders. You can find more information on our cancellation policy and procedure by emailing Customer Service


Returns
For information on returns please see our Return Policy. If you have any questions please email to get correct instructions on how to proceed.


Taxes and fees
For orders from international customers (customers outside of the EU), except Norway and Iceland, the total amount is paid exclusive of VAT, Swedish VAT and other fees. In addition, taxes and other fees can be applied which are determined by the customs authority of the country of destination, even if this is not always the case. The assessment of fees and taxes will be based on the value of the order and any threshold for tax-free purchases for imported goods into the country of destination.


Therefore, the recipient bears the responsibility for payment of fees and taxes. Four North AB is not able to control or influence these types of fees and taxes, as they are decided by the respective countries custom authority. Thus, it is up to each customer outside the EU (except customers from Norway and Iceland) to familiarize themselves with their specific country regulations.


Changes to these terms
Four North AB reserves the right to change these terms and conditions at any time without prior notice. In the event that any changes are made, the revised terms and conditions shall be posted on this website immediately. Please check the latest information posted herein to inform yourself of any changes.

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